Privacy Policy

Baltic Floors Ltd, registration number: 40103947968, registered office at 250 Latgales Street, Riga (hereinafter – the Company) has undertaken the obligation to protect the privacy of its customers, customers’ partners and employees, as well as Data Subjects – hereinafter – the Customers. The Company has defined the main principles of its Privacy Policy that relate to the collection, use and storage of Customer Personal Data. The Company complies with the provisions of the laws of the Republic of Latvia and the binding laws and regulations of the European Union.

1. Collection and use of personal data

Personal data are data which the Company obtains from any natural person with his consent in order to perform the terms of a contract or oral agreement, to provide a desired service, including but not limited to identifying the Customer, communicating with the Customer, making mutual payments, providing Company information to the Customer.

2. Obtaining other information

The Company may also collect general information about the Customer (on public networks), available in databases. This information is collected and used to assess the Client’s reputation, solvency, liabilities and compliance with other characteristics important for the Company in the mutual cooperation in the provision of services.

3. Use of Customer Personal Data

The Company uses the personal data collected for the provision of the mutually agreed services and for the provision of information to the Customer.

For the purpose of quality Customer service, the Company may transfer the Customer’s personal data (the consent shall specify the personal data to be transferred) to third parties who provide services to the Company or are the Company’s business partners and such transfer of information is related to the quality and correct performance of the service agreed between the Company and the Customer, by informing the Customer thereof and obtaining the Customer’s consent.

Third parties include, for example, the Company’s business partners who provide services to the Company (e.g. outsourcing) that the Company cannot provide itself: accounting services, legal services, debt collection services, training, refresher courses, subcontractors, suppliers and other related service providers.

4. Transfer of personal data abroad

The Company undertakes not to disclose the Customer’s personal data to an organisation or any other person located in a country that does not ensure an adequate level of protection of personal data, except in the following cases:

– The client has agreed to this;

– the transfer of personal data is necessary for entering into a contract with the Customer or for the performance of a contract already concluded with the Customer.

5. Protection of Customer Personal Data

The Company takes all reasonable security measures (including administrative, technical and physical) to protect Customer Personal Data. Access to the data processing and use functions is limited to authorised persons of the Company and third parties are denied access.

6. Safety

All personal data of customers provided to the Company shall be treated as confidential information.

In order to protect the security of the Customer’s personal data, the Company shall:

– lawful processing of personal data in accordance with the Company’s internal personal data processing procedure;

– processing of personal data only for the agreed purpose and to the extent necessary;

– a means of storing personal data that makes it possible to identify and contact the customer at any given time for the purpose of providing the agreed service;

– accurate processing of personal data and its timely correction or deletion if the personal data is incomplete or the contractual relationship with the Customer has ended or the service has been provided and is not used again.

The Client has the right to reasonably request that the processing of his/her personal data be terminated or the data be deleted if they are outdated, unlawfully processed or no longer fulfil the purpose for which the data were originally processed.

7. Privacy Policy Terms and Amendments

We assume that by giving your consent to the collection, processing and storage of your data by the Company, you have read this defined Privacy Policy, by giving your consent you have accepted it.