Return and exchange of goods

1.Return and exchange of goods shall be carried out in accordance with the “Consumer Rights
Protection Act”
2.The Buyer may exercise its right of return and exchange within 14
(fourteen) days of receipt of the goods, after informing the Seller
using the standard withdrawal form – for goods
or for services
3. The Buyer may fill in and submit the given cancellation form at the Seller’s
sales outlets in Riga, Maskavas iela 250, LV-1063.
4. The buyer must not
damage the goods and their original saleable appearance (this paragraph will not apply
to goods returned due to quality problems).
5. When exercising the right of withdrawal, the buyer is liable for any depreciation in the value
of the goods if the goods have been used in a way that is not
compatible with the principle of good faith.
6.The Buyer may return the goods to Maskavas iela 250, Riga, LV-1063, on working days,
between 10.00 a.m. and 5.00 p.m. 10:00 to 19:00. In the event of a return of the wrong product and/or a
product of poor quality, the Seller will accept such goods and replace them
with equivalent correct products. In the event that the Seller does not have
analogous replacement goods, it will refund the Buyer for the returned goods.
7. The Seller shall reimburse the Buyer
for the amount paid by the Buyer no later than 14 (fourteen) days from the date of receipt
of the Buyer’s notification of the decision to withdraw from the Contract.
8.If the Buyer has expressed a wish to use a delivery method other than the cheapest standard delivery method offered by the Seller
, the Seller shall not be obliged
to reimburse the Buyer for the additional delivery costs.
9. The Buyer shall bear the direct costs of returning the goods.
10. The Seller shall have the right not to accept the goods returned by the Buyer if the Buyer
fails to comply with the return procedures set out in these clauses.